We, Liebherr-EMtec GmbH, are pleased that you are visiting our web pages (hereinafter also referred to collectively as “website”) and that you have thereby expressed an interest in the Liebherr Group.
We attach great importance to the protection and security of your personal data. Therefore, we consider it vital to inform you in the following about which of your personal data we process for what purpose and what rights you have in respect of your personal data.
The controller for the processing of your data is:
Our data protection officer can be reached at the following contact details:
As a data subject, you have the right, within the legal scope, to:
If you assert any of the above-stated rights, please understand that we may require you to provide evidence showing that you are the person you claim to be.
Furthermore, you have the right to lodge a complaint with a supervisory authority if you consider that the processing of your data infringes the GDPR.
Our website may contain links to and from websites of other providers not affiliated with us (“third parties”). After clicking on the link, we no longer have any influence on the processing of any data transmitted to the third party when the link is clicked (such as the IP address or the URL on which the link is located), as the behaviour of third parties is naturally beyond our control. Therefore, we cannot assume any responsibility for the processing of such data by third parties.
The provider is Amazon Web Services EMEA SARL, 38 Avenue John F. Kennedy, 1855 Luxembourg (hereinafter referred to as AWS).
When you visit our website, your personal data is processed on AWS's servers. In this case, personal data may also be transferred to the parent company of AWS in the USA. The transfer of data to the USA is based on the EU Standard Contractual Clauses.
Details can be found here: https://aws.amazon.com/de/blogs/security/aws-gdpr-data-processing-addendum/.
For more information, please refer to AWS's Privacy Statement: https://aws.amazon.com/de/privacy/?nc1=f_pr.
The use of AWS is based on Art. 6 (1) (f) GDPR. We have a legitimate
Interest in the most reliable presentation of our website. Provided that a corresponding
consent has been requested, the processing is carried out exclusively on the basis of Art. 6 (1) (a)
GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user's end device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.
The company is certified according to the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the United States that aims to ensure compliance with European data protection standards for data processing in the United States. Every company certified under the DPF is committed to complying with these data protection standards. For more information, please contact the provider at the following link:
https://www.dataprivacyframework.gov/s/participant-search/participantdetail?contact=true&id=a2zt0000000TOWQAA4&status=Active
We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract required by data protection law that ensures that the personal data of our website visitors is only processed in accordance with our instructions and in compliance with the GDPR.
Each time you access and use our website, the web browser used on your terminal equipment (computer, smartphone or similar) automatically sends information to our web servers, which we store in so-called log files.
What data do we process and for what purposes?
We process the following data:
These data are in principle processed by us solely for the purpose of ensuring stability as well as network and information security.
Processing for other purposes may only be considered if the necessary legal requirements pursuant to Article 6 para. 4 GDPR are met. In that case, we will of course comply with any information obligations pursuant to Article 13 para. 3 GDPR and Article 14 para. 4 GDPR.
On what legal basis do we process your data?
The processing of your data is carried out for purposes of legitimate interests pursuant to Article 6 para. 1 point f GDPR.
Our legitimate interests pursued are the improvement and maintenance of the stability or functionality and the security of our website.
You have the right to object, on grounds relating to your particular situation, at any time to processing based on Article 6 para. 1 point f GDPR.
Authentication on our website takes place using an existing Liebherr account at Liebherr-IT Services GmbH, St. Vitus 1, 88457 Kirchdorf an der Iller, Germany.
What data do we process and for what purposes?
We process the following data:
Note: This data is transmitted to us by Liebherr-IT Services GmbH when you authenticate with a Liebherr account.
These data are in principle processed by us solely for the purpose of authentication on our website or central authentication in the context of the use of non-publicly available content.
Processing for other purposes may only be considered if the necessary legal requirements pursuant to Article 6 para. 4 GDPR are met. In that case, we will of course comply with any information obligations pursuant to Article 13 para. 3 GDPR and Article 14 para. 4 GDPR.
On what legal basis do we process your data?
The processing of your data is carried out for the performance of a contract or in order to take steps prior to entering into a contract pursuant to Article 6 para. 1 point b GDPR.
- Contact forms
Contact possibility only to own company
On our website, we offer you the option of sending messages or enquiries to us via web forms. If you make use of this option, we will process your data collected via the respective form in order to handle your message or enquiry and, if necessary, to contact you.
What data do we process and for what purposes?
We process the following data:These data are in principle processed by us solely for the purpose of replying to and further handling of your message or enquiry :
Processing for other purposes may only be considered if the necessary legal requirements pursuant to Article 6 para. 4 GDPR are met. In that case, we will of course comply with any information obligations pursuant to Article 13 para. 3 GDPR and Article 14 para. 4 GDPR.
On what legal basis do we process your data?
The processing of your data is carried out for the performance of a contract or in order to take steps prior to entering into a contract pursuant to Article 6 para. 1 point b GDPR resp. for purposes of legitimate interests pursuant to Article 6 para. 1 point f GDPR.
Our legitimate interests pursued are the proper response and handling of your message or enquiry.
You have the right to object, on grounds relating to your particular situation, at any time to processing based on Article 6 para. 1 point f GDPR.
Contact possibility to own company and other recipients
On our website, we offer you the option of sending messages or enquiries to us or to other companies via web forms. If you make use of this option, we will transmit your data collected via the respective form by e-mail to the addressee selected by you. If we ourselves are the addressee of your message or enquiry, we will also process your data in order to handle your message or enquiry and to contact you.
What data do we process and for what purposes?
We process the following data:These data are in principle processed by us solely for the purpose of replying to and further handling of your message or enquiry :
Processing for other purposes may only be considered if the necessary legal requirements pursuant to Article 6 para. 4 GDPR are met. In that case, we will of course comply with any information obligations pursuant to Article 13 para. 3 GDPR and Article 14 para. 4 GDPR.
On what legal basis do we process your data?
The processing of your data is carried out for the performance of a contract or in order to take steps prior to entering into a contract pursuant to Article 6 para. 1 point b GDPR resp. for purposes of legitimate interests pursuant to Article 6 para. 1 point f GDPR.
If we ourselves are the addressee of your message or enquiry, our legitimate interest pursued is the proper response and handling of your message or enquiry.
You have the right to object, on grounds relating to your particular situation, at any time to processing based on Article 6 para. 1 point f GDPR.
In providing our website, we use cookies and other technologies. In the following cookie notices we provide you – as a user of our website – with additional information on data processing via the use of cookies and other technologies.
I. What are cookies and other technologies?
Cookies are small text files that a web server can store and read on your terminal equipment (computer, smartphone or similar) by means of the web browser that you use. Cookies contain individual, alphanumeric character strings that enable identification of the web browser that you are using and may also contain information on user-specific settings.
In addition to cookies, we use other technologies as follows:
The aforementioned cookies and other technologies are hereinafter collectively referred to as “cookies”.
II. What types of cookies and other technologies exist?
We distinguish between essential cookies on the one hand and optional cookies on the other:
Both essential and optional cookies may be so-called “session cookies” or “persistent cookies”, which differ in their intended lifetime or functional life:
Note: You can generally delete cookies and data stored using local storage technology yourself via your web browser. For details, please refer to the instructions of your web browser manufacturer.
| Service | Purpose | Service provider | Functional life |
|---|---|---|---|
| Consent management | Obtaining and managing consent and storing information about consent decisions | Usercentrics GmbH, Sendlinger Straße 7, 80331 München, Germany | unlimited |
| Content Delivery Network | Security and stability | Cloudflare, Inc., 101 Townsend St, San Francisco, CA 94107, USA | 30 days |
| Load Balancer | Security and stability | - | 8 hours |
| Language detection | Language detection for user-specific language display of the website | - | Until your web browser is closed |
| NRBA_SESSION | XXX | - | Until your web browser is closed |
| __cf_bm | XXX | - | 1 Day |
| dev_env_auth | XXX | - | 1 Day |
| krank_language | XXX | 30 Day | |
| krank_session | XXX | 1 Day | |
| ucid_sKc2FgKfY | XXX | 400 Day |
In order for you to manage the use of optional cookies on our website, we have implemented a consent management service. Via the consent management service, the first time you access our website, you will be presented with a previously defined query (“Cookies, other technologies and miscellaneous services”), which allows you to accept or decline the use of optional cookies by clicking the appropriate button. In addition, clicking on “settings” will take you to the settings of the consent management service, where you will find inter alia a simplified cookie list, classified by type. With the consent management service, you can inter alia find out about the purposes of the cookies that we use, the data processed in each case as well as any data recipients and, in the case of optional cookies, you can give or withdraw your consent at any time by selecting or deselecting the relevant box.
Please note that essential cookies are already stored upon accessing our website and that the relevant box is preselected. It is not possible to deselect essential cookies via the consent management service. The functionality of the consent management service itself requires the use of certain cookies.
Usercentrics GmbH, Sendlinger Straße 7, 80331 München, Germany
https://usercentrics.com/terms-and-conditions/
For load distribution we use a so-called “load balancer”. With a load balancer, web requests are sent to a load balancing server, which in turn redirects the web request to an internal server. To avoid being routed back and forth between different servers within a session and to ensure uniform processing, your web requests are forwarded to the same server. To identify that server and to ensure correct redirection, we use a cookie with a lifetime or functional life of eight hours.
We use a session cookie to enable user-specific language display of our website. In so doing, the language of your web browser will be detected and our website displayed for you in the same language.
In order to be able to demonstrate that – or whether – you have consented to the use of optional cookies requiring your consent, we store the information about your consent, whether given or not, in order to fulfil our legal obligation to provide evidence in accordance with Article 6 para. 1 point c and Article 6 para. 3 point a GDPR in conjunction with Article 7 para. 1 GDPR.
Furthermore, we use essential cookies for the purposes of legitimate interests in accordance with Article 6 para. 1 point f GDPR.
Our legitimate interests pursued are:
You can exercise your right to object by means of the blocking options described below under “Deletion/Blocking of Cookies” (cf. Article 21 para. 5 GDPR), i.e. by blocking essential cookies via your web browser settings.
Please note that if you delete without blocking, essential cookies will be used once again when you access our website at a later date. Please also note that deactivating or deleting or blocking essential cookies may affect the performance and functionality of our website and may cause certain features and functions to be unavailable.
Using the following information, we would like to enable you to make a well-founded decision for or against the use of optional cookies and the associated data processing.
| Service | Purpose | Service provider | Functional life |
|---|---|---|---|
|
Google Analytics |
Web analysis |
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland |
Up to 2 years |
|
Google Tag Manager |
Web analysis |
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland |
Up to 2 years |
Subject to your consent, we use web analysis cookies in order to analyse the use of our website and thereby be able to improve it continuously. The anonymised user statistics obtained (e.g. number and origin of website visitors) enable us to optimise our website and improve its design – such as by placing frequently accessed information or topics on our website at the right location to meet demand.
Against this background, we use the services detailed hereafter:
For web analysis we use “Google Analytics”, a web analysis service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; parent company: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter collectively “Google”), with the “IP anonymization” extension (also called “IP masking method”). To this end, we have concluded a data processing agreement with Google in accordance with Article 28 GDPR. Google will accordingly process the data collected (data about your terminal equipment or web browser, IP addresses and your website or application activities) on our behalf for the purposes of evaluating your use of our website, compiling reports on website activity and providing other services relating to website and internet usage.
Data collected within the context of Google Analytics may be stored and processed by Google or subprocessors of Google outside the EU or the EEA and thus in a third country, in particular in the USA. The IP masking method that we use ensures that before the IP address is transferred to a Google server in the USA and stored there, it is shortened within EU member states or in other EEA member states so that no IP address is transferred in its entirety, thereby preventing or considerably complicating identification of a person. Only in exceptional cases will the complete, i.e. entire, IP address be transferred to a Google server in the USA and only shortened there.
For a data transfer to a third country, pursuant to the GDPR, additional conditions are to be complied with in order to ensure that the level of data protection guaranteed in the EU is not undermined. In this case, the data transfer to the USA takes place on the basis of the European Commission’s adequacy decision of 10 July 2023. According to this adequacy decision, the USA ensures an adequate level of protection within the meaning of Art. 45 GDPR for personal data transferred from the EU to organisations in the USA that are certified under the “EU-U.S. Data Privacy Framework” (hereinafter “DPF”) and included in the “Data Privacy Framework List” (https://www.dataprivacyframework.gov/s/participant-search), maintained and made publicly available by the U.S. Department of Commerce.
Google LLC is certified under the DPF and included in the Data Privacy Framework List.
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; parent company: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
https://privacy.google.com/businesses/processorterms/
https://marketingplatform.google.com/about/analytics/terms/us/
https://support.google.com/analytics/answer/6004245?hl=en
https://policies.google.com/privacy
https://support.google.com/analytics/answer/2763052?hl=en
If you wish to deactivate Google Analytics across all websites, you can download and install the “Google Analytics Opt-out Browser Add-on” at https://tools.google.com/dlpage/gaoptout?hl=en. This option only disables web analysis as long as you are using a web browser for which you have installed the add-on.
As part of the provision of our website , we integrate various content and functional elements (hereinafter collectively also referred to as "services") that are obtained from the web servers of their respective providers (hereinafter referred to as "third-party providers"). For the proper presentation and provision of the Services, it is always necessary that your IP address is transmitted to the respective third-party provider. Although we make every effort to only include services for which the respective third-party provider only uses the IP address to deliver the services, we have no influence on further processing by third-party providers.
When you visit our website for the first time , we ask you for your consent to the transfer of data to third-party providers associated with the use of other services by means of an upstream query ("cookies, other technologies and other services"). If you do not already give your consent with this upstream query, third-party services requiring consent will be blocked on our website and no data will be transmitted to third-party providers. Instead, you can give your consent separately for individual third-party services by clicking on "Accept" in the respective blocker. If you no longer want to consent to each third-party service individually in the future and would like to be able to load them without the respective blocker, you have the option of additionally selecting "Always accept" or the like and thus also consenting to the associated data transfers for all other relevant third-party services that you will call up on our website in the future .
You can revoke your consent at any time with effect for the future and thus prevent the further transmission of your data by deselecting the corresponding service under "Other services (optional)" in the settings of the consent management service.
With this in mind, we use the following services:
This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics enables the website operator to analyse the behaviour of website visitors. In doing so, the website operator receives various usage data, such as page views, length of stay, operating systems used and origin of the user. This data is assigned to the user's respective end device. It is not assigned to a user ID.
Furthermore, with Google Analytics, we can, among other things: Record your mouse and scroll movements and clicks. In addition, Google Analytics uses various modeling approaches to complement the collected data sets and uses machine learning technologies in data analysis.
Google Analytics uses technologies that enable the recognition of the user for the purpose of analysing user behaviour (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is usually transmitted to a Google server in the USA and stored there.
The use of this service is based on your consent in accordance with Art. 6 (1) (a) GDPR and § 25 (1) TTDSG. Consent can be revoked at any time.
The transfer of data to the USA is based on the standard contractual clauses of the EU Commission.
Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.
The company is certified according to the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the United States that aims to ensure compliance with European data protection standards for data processing in the United States. Every company certified under the DPF is committed to complying with these data protection standards. For more information, please contact the provider at the following link:
https://www.dataprivacyframework.gov/s/participant-search/participant detail?contact=true&id=a2zt000000001L5AAI&status=Active
Google Analytics IP anonymization is enabled. As a result, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide further information on the website.
To provide services related to the use of the website and the Internet to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data held by Google.
You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
You can find more information about how Google Analytics handles user data in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.
We have concluded a contract with Google for order processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
This website uses features of Google DoubleClick. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland, (hereinafter referred to as "DoubleClick").
DoubleClick is used to show you interest-based ads across the Google advertising network. With the help of DoubleClick, the advertisements can be tailored to the interests of the respective viewer. For example, our advertisements may be displayed in Google search results or in banner ads associated with DoubleClick.
In order to be able to display interest-based advertising to users, DoubleClick must
recognise the viewer and show them the websites they have visited, clicks and other information about the
user behavior. For this purpose, DoubleClick uses cookies or similar
recognition technologies (e.g. device fingerprinting). The information collected is combined into a pseudonymous user profile in order to display interest-based advertising to the user in question.
The use of Google DoubleClick is in the interest of targeted advertising measures. This constitutes a legitimate interest within the meaning of Art. 6 (1) (f) GDPR. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing is carried out exclusively on the basis of Art. 6 (1) (a) GDPR; the consent can be revoked at any time.
For more information on how to object to the advertisements displayed by Google, please refer to the following links: https://policies.google.com/technologies/ads and https://adssettings.google.com/authenticated.
We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
The Google Tag Manager is a tool that allows us to use tracking or statistics tools and other
technologies on our website. The Google Tag Manager itself doesn't create any
user profiles, does not store cookies and does not carry out any independent analyses. It is only used for the purpose of
Management and playout of the tools integrated via it. However, Google Tag Manager collects your IP address, which may also be transferred to Google's parent company in the United States.
The use of Google Tag Manager is based on Art. 6 (1) (f) GDPR. The
Website operator has a legitimate interest in a quick and uncomplicated integration and management of various tools on its website. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 (1) (a) GDPR and § 25 (1)
TTDSG, insofar as the consent includes the storage of cookies or access to information in the user's end device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.
The company is certified according to the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the United States that aims to ensure compliance with European data protection standards for data processing in the United States. Every company certified under the DPF is committed to complying with these data protection standards. For more information, please contact the provider at the following link:
https://www.dataprivacyframework.gov/s/participant-search/participant detail?contact=true&id=a2zt000000001L5AAI&status=Active
In order to deliver our website or all our individual subpages (web pages) to you quickly and easily on different devices, we use services from jQuery CDN from the company jQuery Foundation. jQuery is distributed via the Content Delivery Network (CDN) of the American software company StackPath (LCC 2012 McKinney Ave. Suite 1100, Dallas, TX 75201, USA). Through this service, personal data about you is stored, managed and processed.
A content delivery network (CDN) is a network of regionally distributed servers that are connected to each other via the Internet. Thanks to this network, content, especially very large files, can be delivered quickly, even during peak loads.
jQuery uses JavaScript libraries to deliver our website content quickly. To do this, a CDN server loads the necessary files. Once a connection to the CDN server is established, your IP address is collected and stored. This only happens if this data is not already stored in your browser from a previous website visit.
StackPath's privacy policy explicitly mentions that StackPath uses aggregated and anonymized data from various services (such as jQuery) for security enhancement and for its own services. However, this data cannot identify you as an individual.
If you do not want this data transfer to occur, you always have the option of installing Java script blockers such as ghostery.com or noscript.net. However, you can also simply disable the execution of JavaScript codes in your browser. If you decide to disable JavaScript codes, the usual functions will also change. For example, a website doesn't load as fast anymore.
StackPath is an active participant in the EU-U.S. Privacy Shield Framework, which governs the correct and secure transfer of personal data. More information can be found on https://www.privacyshield.gov/participant?id=a2zt0000000CbahAAC&status=Active . For more information on data protection at StackPath, see https://www.stackpath.com/legal/privacy-statement/ and jQuery at https://www.stackpath.com/legal/privacy-statement/ .
On this website, we use a plugin from New Relic's web analytics service. It enables us to collect statistical evaluations about the speed of the website, to determine whether the website can be accessed and how quickly the respective page is displayed when it is accessed. This service is provided by New Relic Inc. (188 Spear Street, Suite 1200 San Francisco, CA 94105, USA; "New Relic").
New Relic uses cookies. When a user accesses a web page that contains a New Relic plugin, their browser establishes a direct connection with New Relic's servers.
By integrating the plugin, New Relic receives the information that a user has accessed the corresponding page of the offer. If the user is logged in to New Relic, New Relic can associate the visit with their New Relic account. However, if a user is not a member of New Relic, New Relic will store his or her IP address.The purpose and scope of the data collection and the further processing and use of the data by New Relic, as well as the related rights and setting options for the protection of users' privacy, can be found in New Relic's privacy policy: https://newrelic.com/privacy.
If a user is a member of New Relic and does not want New Relic to collect information about them through this offer and link it to their membership information stored with New Relic, they must log out of New Relic before visiting the New Relic website.
You can object to the collection and storage of data for the purpose of web analysis at any time with effect for the future by deactivating cookies in your browser settings. To do this, consult the appropriate help file or help function of your browser
We may transfer your data to:
The transfer of data to bodies in countries outside the European Union or the European Economic Area (so-called third countries) or to international organisations is only permissible (1) if you have given us your consent or (2) if the European Commission has decided that an adequate level of protection exists in a third country (Article 45 GDPR). If the Commission has not made such a decision, we may only transfer your data to recipients located in a third country if appropriate safeguards are in place (e.g., standard data protection clauses adopted by the Commission or the supervisory authority following a specific procedure) and the enforcement of your data subject rights is ensured or the transfer is permissible in individual cases on the grounds of other legal bases (Article 49 GDPR).
Where we transfer your data to third countries, we will inform you of the respective details of the transfer at the relevant points in this data protection declaration.
We will process your data as long as this is necessary for the respective purpose, unless you have effectively objected to the processing of your data or effectively withdrawn any consent you may have given.
Insofar as statutory retention obligations exist, we will be bound to store the data in question for the duration of the retention obligation. Upon expiry of the retention obligation, we will check whether there is any further necessity for the processing. If there is no longer such a necessity, your data will be deleted.
We use technical and organizational security measures to ensure that your data is protected against loss, incorrect changes or unauthorized access by third parties. In any case, only authorized persons have access to your data from our side, and only to the extent necessary in the context of the above-mentioned purposes. The transmission of all data is encrypted.
For security reasons and to protect the transmission of confidential content, such as
For example, orders or inquiries that you send to us as the site operator, SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address bar of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
As of: Februar 2024
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